|"THE ANSWER" DISPATCH MESSAGING SYSTEM|
TheAnswer's text message screens offer TOTAL CUSTOMIZATION accommodating any information necessary to assist each client's individual needs.
The Message Screen also displays:
• Status Information
• Print Information
• Dispatch Alarms
• Detailed Dispatch Trail
• Detailed Confirmation of Delivery Methods
(Paged, Faxed, Emailed)
TheAnswer's message screen also provides Immediate Access to:
• Dispatch Screen
• Client/Contact NOTES
• Updating STATUS Information
• Manual Print / Fax Options
• Options Screen:
…View preprogrammed delivery
…View Fax Schedules
…Displays record of message
…Catalogs ALL operator activity regarding current message such as Change in Delivery Options or Any Message Editing …
…Affords TOTAL Operator/CSR accountability!
BOARDCHECK SCREEN (Below)
Maintaining control over all "working messages" in your system is a breeze with TheAnswer's Boardcheck capabilities.
No More missed dispatches or undelivered messages!
DISPATCH SCREEN (Above)|
To dispatch Calls the Operator/CSR moves from the Message Screen with
rapid ease to the Dispatch Screen!
Here the Operator/CSR has before them complete information to efficiently and
accurately perform all dispatch functions.
No more failure to follow the Client's Dispatch Instructions EXACTLY as they require!!
All POINT & CLICK. No physical dialing.
DISPATCH ALARMS move Operators/CSR's promptly to the next Level of Dispatch. Client time parameters are met with precision.
AUTOMATED ON/CALL SCHEDULER… program on/call information as far
into the future as each Client can provide.
Wake-Up & To Do Reminders, Fax Alerts, On/Call & Account Update Suspense…
Yes, we've got…
|44P Jefryn Blvd. West, Deer Park, NY 11729 |