Administration Screen: Real-Time Call Analytics
The Administration Screen in Suite Accounting provides system administrators with real-time call analytics for your office. A dynamic bar graph visually displays the volume of calls, categorized into incoming, local, long-distance, and international calls. This feature enables administrators to monitor call activity at a glance, offering insights into the total number of processed calls and their associated costs.
Customer Maintenance: Simplified Recurring Billing Management
Suite Accounting streamlines client setup and recurring billing processes through its intuitive Customer Maintenance feature. By entering monthly recurring charges directly into a client’s profile, standard monthly fees—such as suite rentals, furniture rentals, or other services—are automatically posted to the client’s account each billing cycle. This automation eliminates the need for manual entry of recurring charges, reducing administrative effort and minimizing the risk of errors.
Item Maintenance: Customizable Call Billing with SMDR Integration
Suite Accounting’s Item Maintenance feature provides the flexibility to customize billable call charges using its integrated SMDR (Station Message Detail Recording) software. Call billing parameters can be tailored to meet your specific requirements, including charge intervals, call duration rounding, call costs, and pricing structures.
With this feature, client call charges can be marked up from your base cost using either a fixed price or a percentage-based markup. This ensures precise and transparent billing while enabling businesses to optimize revenue generation and maintain competitive pricing strategies.
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